Privacy Policy

‚ÄčKian Contract Sdn. Bhd. respects the privacy of individuals with regard to personal data and is committed to protect your privacy, and strives to provide a safe, secure experience. This privacy policy describes how your information is collected and used and your choices with respect to your Personal Data. The following discloses KIAN’s information gathering and dissemination practices for this website, www.kiancontract.com.my

How KIAN collects your data

KIAN may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit KIAN’s site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources KIAN makes available on our site. You may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. You may, however, visit KIAN’s site anonymously. KIAN will collect personal identification information from you only if you voluntarily submit such information to KIAN. You can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

KIAN may collect non-personal identification information about you whenever you interact with KIAN’s site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connecting to KIAN’s site, such as the operating system and the Internet service providers utilized and other similar information.

How KIAN uses collected information

KIAN may collect and use your personal information for the following purposes:

a) To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.

b) To improve KIAN’s Site - KIAN may use feedback you provide to improve our products and services.

c) To process payments - KIAN may use the information you provide about yourself when placing an order only to provide service to that order. KIAN does not share this information with outside parties except to the extent necessary to provide the service.

d) To process exchanges or product returns - KIAN may use the information you provide about yourself to manage your expectations.

e) To run a promotion, contest, survey or other site feature - To send you information you agreed to receive about topics KIAN thinks will be of interest to you.

f) To send periodic emails - KIAN may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, KIAN includes detailed unsubscribe instructions at the bottom of each email or you may contact KIAN via our site.

Although the precise details of the Personal Data collected will vary according to the specific purpose (such as surveys, email marketing, promotions) whether online or otherwise, we may typically collect the following personal data from or in relation to you:

a) Name

b) Address

c) Phone number(s)

d) Date of birth(s)

e) E-mail address(s)

f) Gender(s)

g) Location Information

h) Social Media Profiles

How KIAN protects your information

Your Personal Data shall be stored either in hard copies in KIAN’s offices or stored in servers located in Malaysia and operated by us or our service providers.

KIAN shall undertake the appropriate security measures to protect Personal Data in pursuant to the principles of confidentiality and integrity.

Sharing your personal information

KIAN does not sell or trade your personal identification information to others. KIAN may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. KIAN may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may disclose your personal Data to other subsidiaries associate companies within our group. These subsidiaries or associates will treat your Personal Data as confidential, in accordance with the Privacy Policy and with all applicable Data Protection legislation and will process such Personal Data only for the purposes and within the terms set out herein.

Right of access to personal data

You may contact us (at the address below) to exercise any rights granted to you under the law. The following rights are as follow:

a) Right to access

This allows you to confirm whether KIAN is currently processing any Personal Data pertaining to you. When complying to such request, KIAN will provide you with a copy of your Personal Data.

b) Right to rectification

You may make a request, whether verbally or in writing, to rectify any inaccurate or incomplete Personal Data. Upon request, KIAN will rectify/ complete Personal Data within one (1) month of receipt of such request.

c) Right to erasure

You may request for your Personal Data to be erased. You may make such request if the Personal Data retained by KIAN is no longer necessary for the purpose it was originally collected.

d) Right to restrict processing

The law provides you with the right to restrict the manner in which KIAN processes your Personal Data. The effect of such restriction is KIAN will suspend the processing of your Personal Data for a period of time. Circumstances which may give rise to this right includes instances where your Personal Data is in dispute and time is required to verify any (in)accuracy. KIAN will notify you prior to the lifting of restriction.

e) Right to object

You may object to the processing of your Personal Data, including for purpose of direct marketing. In an event you exercise such right, KIAN will cease from processing your Personal Data.

Cookies

KIAN may use "cookies" to enhance your experience. Your web browser places cookies on KIAN’s hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Changes to Privacy Policy

KIAN has the discretion to update this privacy policy at any time. When we do, KIAN will revise the updated date at the bottom of this page. KIAN encourages you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Privacy Enquiries

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Kian Contract Sdn Bhd

No. 1 (Lot 47) Jalan PBI 4, Perindustrian Bukit Indah,
47000 Sungai Buloh,
Selangor Darul Ehsan, Malaysia or write to us at hello@kiancontract.com.my